Shipping Insurance

Protect your precious crystal purchases with our optional shipping insurance add-on! We understand how important it is for your treasures to arrive safely in your hands. Adding this insurance makes it easier for you to file a claim with the shipping company to cover the cost of your damage, lost, or stolen crystal.

At Still Water Crystals, we make every effort to ensure the safe delivery of your precious crystals. However, please be aware that we cannot assume responsibility for any lost, stolen, or damaged items that occur during transit. While we strive to mitigate any issues, we kindly request your understanding in this matter.

Should you encounter any such incidents, we are committed to assisting you in filing claims with the respective shipping company to resolve the matter efficiently. Your satisfaction remains our utmost priority, and we are dedicated to providing support and assistance throughout the process.

Important Information:

• The cost of shipping insurance varies based on the selected coverage level and the value of your order.
• Coverage terms and conditions may vary depending on the carrier and the nature of the shipment.
• Please review our shipping policy for detailed information on coverage exclusions and limitations.